A dispatch software solution is a must-have tool for any delivery business that aims to succeed and grow in today’s on-demand marketplace. Simply Dispatch is your go-to mobile dispatch software in managing your courier business.
Businesses are quickly shifting to the digital world to reach customers and provide goods and services. However, selling quality products does not stop at the point-of-sale. The fulfillment and delivery of these goods and services is as much a priority in attaining customer satisfaction and loyalty. After all, a sale is not a sale until goods and services are delivered at the customer’s doorstep without any delay and with no damages.
Are you looking for a simple cloud based dispatch software to use? This is where courier/delivery companies play such an essential role in e-commerce sales. Courier delivery companies offer logistics services to help online stores facilitate accurate and timely deliveries of their products.
How Delivery Dispatch Software Helps
In today’s gig economy, on demand delivery services are the new normal. Delivery of goods and services to customers needs to happen same-day or next-day at the very least to satisfy customers and keep them coming back. More companies can benefit from a dispatch optimization software. Customers also demand transparency and would like to have the ability to track their shipments in real-time and receive updates on estimated arrival times. To stay on top of competition, courier services need to embrace technology to efficiently manage deliveries and meet client expectations every step of the way.
A dispatching software system helps courier companies deliver fast, coordinated service that customers deserve. Simply Dispatch is one of the best courier dispatch software you can use. Logistics service providers need delivery dispatch software to help manage multiple customers, streamline the delivery management process, and avoid common pain points such as:
- Manual parcel sorting
- Manual waybill creation and updating
- Lost packages
- Late deliveries
- Lack of communication
- Poor customer experience
Courier dispatch management is a complicated job and a reliable dispatch software online can help streamline your production. You need to manage multiple drivers and routes, while keeping customer satisfaction top of mind. If you have a fleet, whether they are company assets or contractor vehicles, you need the help of cutting-edge technology to oversee the process from start to finish and make sure to get the job done.
Delivery Management Software for Couriers and Dispatchers
Our courier delivery dispatch software offers a full-range of solutions that meet the end-to-end needs of your delivery business and provides a simpler and more efficient way to coordinate deliveries while reducing costly errors. If you run a business that involves deliveries of any kind, such as a carrier, freight broker, messenger, courier, or dispatching service, you can run your business from anywhere and deliver excellent services to your customers everywhere on one single app with software for dispatching like Simply Dispatch.
Our dispatch software offers:
- Powerful Management program for easy organizing, assigning, and monitoring of deliveries or service calls
- Automated dispatch system for independent contractors and dispatchers for easy coordination of the movement of drivers, vehicles, goods, and services
- Flexible Mobile app for couriers, messengers, and drivers with tools they need to complete their delivery assignments efficiently and accurately
- Dedicated Web Portal for Customers where they can securely organize and manage self-service functions such as view quotes, jobs, invoices and account statements, view and make changes to their account information, check status of open support requests, and more
- Unparalleled API and SDK integration to give you the power of configuring the system based on custom needs
- Integration with the most popular Accounting software products like QuickBooks Online or Sage Simply Accounting.
Features of a Dispatch Software For Small Businesses
The best dispatch software includes key features that help streamline the management of orders, driver scheduling, and customer service. Simply Dispatch is a dispatch software for service companies who want an easy and operational business.
Automated dispatching and scheduling
This is the best dispatching software that can automate and adjust dispatch and delivery schedules, depending on fleet capacity, availability and delivery volumes, allowing for error-free deliveries and happy customers.
Real-time tracking
Tracking capabilities allow fleet managers to see where their drivers are and what they’re doing and easily assign and reassign deliveries around driver availability and across the fleet to ensure that they’re fulfilling orders according to specifications and in a timely fashion and keep customers happy.
Scalability and flexibility
This fleet dispatch software allows you to scale up your fleet to meet increased demand during peak hours. It allows fleet managers to meet flexible delivery times to keep up with the surge in delivery volume at the busiest times of the year, such as Thanksgiving, Christmas, New Year’s Day and other festive periods. The great thing about using fleet dispatch software is you no longer have to worry about catching up with your deliveries.
Invoicing and bookkeeping
The best dispatch software can also offer features for auto generated invoices, expense tracking, performance reports to help you stay on top of your financial situation and see overall business performance at a glance.
Customer Notifications
A good dispatch board can send automated text or email notifications to customers and keep them in the loop about order status and updates.
Looking For A Dispatch Software Solution For Small or Medium-sized Business?
If you’re thinking about starting a courier business or already own one, you may be looking around for the best technology that can help manage your deliveries. You can’t simply rely on simple online scheduling tools, especially if you want to grow your business and take on new types of deliveries.
The best dispatch software can provide the technology you need to help you manage delivery optimization, software integration, and billing management so you can bring your business to the next level. This has a free dispatching software trial that you can work with.
Simply Dispatch offers all of this and more. If you’d like to try it out, contact us to book a live demo and let us help you get started.
